A New Approach to Feedback

The Creative Act: A Way of Being – written by music producer Rick Rubin – is not only beautifully designed but a unique and enlightening perspective on creativity.

Image courtesy of Penguin Press

It was also great to listen to Rick being interviewed on Jay Shetty’s On Purpose podcast. I found it inspiring stuff (also providing me with some useful thoughts for a content strategy I’m working on for a client). During their far-ranging conversation I was really pleased to be reminded of one of the best approaches to FEEDBACK I’ve ever heard.

Enabling you to “play Big”

I first came across this approach reading Tara Mohr‘s brilliant book Playing Big a few years ago. (I love these connections). The advice she gives, which Rick Rubin echoes, is this:

“Feedback doesn’t tell you about yourself. It tells you about the person giving the feedback. In other words, if someone says your work is gorgeous, that just tells you about *their* taste. If you put out a new product and it doesn’t sell at all, that tells you something about what your audience does and doesn’t want. When we look at praise and criticism as information about the people giving it, we tend to get really curious about the feedback, rather than dejected or defensive”.

Tara Mohr

Reframing Feedback

Reframing the purpose of feedback in this way makes ALL the difference. Tara offers further advice (see below) on navigating feedback in this article and in her book.

“1.  REFRAME the feedback:
 The feedback doesn’t tell you any facts about you; it tells you something about the perspective of the person giving the feedback. Reframe the feedback as information about them. What does this tell you about their priorities or preferences?

2.  Is the feedback truly RELEVANT? Women forget to ask this, and instead feel they have to incorporate all feedback. We need to ask: is this feedback essential to incorporate in order to achieve my goals? Those goals might include professional ones (like getting work published) or personal ones (like a loving relationship with family members.) If the feedback is not truly relevant to your aims, you have permission to not attend to it.

3.  REVISE your approach. If your answer to #2 is yes, then you can think about how you can revise your approach to work with/relate to this person more effectively, now that you know more about their needs and perspective. Going back to #1, the feedback isn’t a verdict on how you measure up – it just tells you how to be more impactful in your relationship with them.”

Photo by Annau00eblle Quionquion on Pexels.com

Allowing IT to Serve You

Ultimately feedback needs to serve you. So by getting curious about the person giving the feedback, and taking on board the aspects of their feedback that best serve you, you’re less likely to invest so much weight in their opinions. Effectively you ‘unhook’ from the power that either their praise or criticism might have, and you’re able to determine how best to utilise it.

© Alexandra Noel – All Rights Reserved 2023